Shipping policy
APPAREL SHIPPING POLICY
Orders are typically processed within seven (7) business days from the date the order is placed. Once the order has been packaged and processed the APPROXIMATE shipping times are as follows:
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CANADA |
USA |
EU |
LAPTOP SLEEVE |
13-15 business days |
5-7 business days |
6-9 business days |
HOODIE |
13-15 business days |
5-7 business days |
6-9 business days |
TSHIRT |
13-15 business days |
5-7 business days |
9-15 business days |
TRACKING AND DELIVERY
Upon shipment, the customer will be provided with a tracking number. It is the customer’s responsibility to monitor the status of their shipment. An order shall be considered abandoned and non-refundable if the shipping carrier has attempted delivery to the customer’s provided address and has been unable to complete the delivery due to the address being undeliverable.
INTERNATIONAL DUTIES AND IMPORT FEES
Orders shipped to destinations outside the country of origin may be subject to import taxes, customs duties, and fees imposed by the destination country. These charges, where applicable, are the sole financial responsibility of the recipient upon receipt of the order. VERVE PROJECTS has no control over such charges and cannot estimate their amount in advance.
Should the recipient refuse or fail to pay any applicable import taxes or customs duties upon receipt of the order, the shipment may be delayed, returned, or disposed of by customs authorities. In such instances, the order will be deemed cancelled, and no refunds or reimbursements will be issued.
ALL SALE ARE FINAL
All purchases made through VERVE PROJECTS are considered final sale. We do not accept returns, exchanges, or offer refunds for any products once an order has been placed and confirmed. By completing a purchase, the customer acknowledges and agrees to these terms.
Exceptions may only be made in the case of items received in damaged or defective condition, and such claims must be submitted within two (2) business days of delivery. Any approved exceptions are made at the sole discretion of VERVE PROJECTS.